Privacy Policy

Privacy Policy

Introduction

Welcome to RankDesk ("we," "us," or "our"), a product of Metascend GmbH. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at https://rankdesk.io or engage with us in other related ways, including sales, marketing, or events.

We respect your privacy and are committed to protecting your personal information. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at hello@rankdesk.io.

Summary of Key Points

  • We collect personal information that you provide to us.

  • We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law.

  • We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

  • We may use cookies and other tracking technologies to collect and store your information.

  • We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

  • We aim to protect your personal information through a system of organizational and technical security measures.

  • We do not knowingly collect data from or market to children under 18 years of age.

  • You may have specific rights regarding your personal information, depending on your location.

Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on RankDesk, express an interest in obtaining information about us or our products and services, or otherwise when you contact us. The personal information we collect may include:

  • Names

  • Email addresses

  • Passwords

  • Billing addresses

  • Payment information

Information Automatically Collected

When you visit, use, or navigate RankDesk, we may collect certain information automatically. This information does not reveal your specific identity but may include:

  • Device and usage information

  • IP address

  • Browser and device characteristics

  • Operating system

  • Language preferences

  • Referring URLs

  • Device name

  • Country

  • Location

  • Information about how and when you use our service

How We Use Your Information

We use personal information collected via RankDesk for a variety of business purposes described below:

  • To provide and maintain our service

  • To manage user accounts

  • To send you marketing and promotional communications

  • To respond to user inquiries and offer support

  • To improve our service

  • To protect our service

  • To comply with legal obligations

Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share data based on the following legal basis:

  • Consent

  • Legitimate Interests

  • Performance of a Contract

  • Legal Obligations

Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.

How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • The right to access, update or delete your information

  • The right of rectification

  • The right to object

  • The right of restriction

  • The right to data portability

  • The right to withdraw consent

To exercise these rights, please contact us at hello@rankdesk.io.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: hello@rankdesk.io

  • By mail: Metascend GmbH, Alfred-Comte-Strasse 9, Dietikon, Switzerland

Introduction

Welcome to RankDesk ("we," "us," or "our"), a product of Metascend GmbH. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at https://rankdesk.io or engage with us in other related ways, including sales, marketing, or events.

We respect your privacy and are committed to protecting your personal information. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at hello@rankdesk.io.

Summary of Key Points

  • We collect personal information that you provide to us.

  • We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law.

  • We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

  • We may use cookies and other tracking technologies to collect and store your information.

  • We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

  • We aim to protect your personal information through a system of organizational and technical security measures.

  • We do not knowingly collect data from or market to children under 18 years of age.

  • You may have specific rights regarding your personal information, depending on your location.

Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on RankDesk, express an interest in obtaining information about us or our products and services, or otherwise when you contact us. The personal information we collect may include:

  • Names

  • Email addresses

  • Passwords

  • Billing addresses

  • Payment information

Information Automatically Collected

When you visit, use, or navigate RankDesk, we may collect certain information automatically. This information does not reveal your specific identity but may include:

  • Device and usage information

  • IP address

  • Browser and device characteristics

  • Operating system

  • Language preferences

  • Referring URLs

  • Device name

  • Country

  • Location

  • Information about how and when you use our service

How We Use Your Information

We use personal information collected via RankDesk for a variety of business purposes described below:

  • To provide and maintain our service

  • To manage user accounts

  • To send you marketing and promotional communications

  • To respond to user inquiries and offer support

  • To improve our service

  • To protect our service

  • To comply with legal obligations

Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share data based on the following legal basis:

  • Consent

  • Legitimate Interests

  • Performance of a Contract

  • Legal Obligations

Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.

How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • The right to access, update or delete your information

  • The right of rectification

  • The right to object

  • The right of restriction

  • The right to data portability

  • The right to withdraw consent

To exercise these rights, please contact us at hello@rankdesk.io.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: hello@rankdesk.io

  • By mail: Metascend GmbH, Alfred-Comte-Strasse 9, Dietikon, Switzerland

© RankDesk Inc. 2024

hello@rankdesk.io